FREQUENTLY ASKED QUESTIONS
Can I gift a hamper to a friend/family member?
Absolutely! We'll even write a note from you to include in the hamper. Please leave the note details at the checkout.
Because almost every hamper contains refrigerated items, someone needs to be home to accept the hamper. Please provide the contact number of the recipient so we can arrange a time or alternatively, please provided a time for us to deliver. We are very discreet when it comes to contacting the recipient to arrange a time to deliver. We don't give away the gifting surprise!
Where do you deliver?
Please review the list of suburbs that we deliver. Please contact us if your accommodation location is not listed below:
Aroona
Bald Knob
Balmoral Ridge
Battery Hill
Beerburrum
Beerwah
Bells Creek
Birtinya
Bokarina
Buddina
Caloundra
Caloundra West
Currimundi
Diamond Valley
Dicky Beach
Glenview
Golden Beach
Kings Beach
Landsborough
Little Mountain
Maleny
Meridan Plains
Minyama
Moffat Beach
Mooloolah Valley
North Maleny
Palmview
Parrearra
Peachester
Pelican Waters
Shelly Beach
Warana
Wurtulla
Alexandra Headland
Belli Park
Bli Bli
Buderim
Burnside
Chevallum
Coes Creek
Cooloolabin
Coolum Beach
Cotton Tree
Diddillibah
Dulong
Eudlo
Eumundi
Flaxton
Forest Glen
Gheerulla
Highworth
Hunchy
Ilkley
Image Flat
Kiamba
Kiels Mountain
Kulangoor
Kuluin
Kunda Park
Kureelpa
Landers Shoot
Mapleton
Marcoola
Maroochy River
Maroochydore
Mons
Montville
Mooloolaba
Mount Coolum
Mountain Creek
Mudjimba
Nambour
Ninderry
North Arm
Pacific Paradise
Palmwoods
Parklands
Peregian Beach
Peregian Springs
Perwillowen
Rosemount
Sippy Downs
Tanawha
Towen Mountain
Twin Waters
Valdora
West Woombye
Woombye
Yandina Creek
Yandina
Yaroomba
How does my order get delivered to my accommodation?
We liaise with your accommodation prior to your arrival to organise a time to deliver your hamper. Please fill out the accommodation name, address and phone number at the checkout.
Will my hamper be at the accommodation when I arrive?
We deliver accommodation between 10am-2pm and our aim is always to have your produce waiting at your accommodation before check-in. If check-in is prior to 2pm, please let us know at the time of ordering.
Where do you leave my hamper?
We will always leave your hamper inside the accommodation with cold food placed in the fridge/freezer and shelf stable items left on the bench.
Do you offer refunds / returns?
We offer full refunds no less than 48 hours prior to your arrival time and date. We also understand that emergencies happen so please get in touch and we'll do our best to accommodate you if its less than 48 hours prior to delivery For individual product refunds,please get in touch via email or phone.